From a new account to a live AI voice agent answering real calls. Work through this list in order — most people complete it in under 10 minutes.
Follow the order
Each step builds on the last. Each item links to the relevant guide if you need detail. Come back and refine after your first live calls.
Account setup
- Create your account at voiceforge.pro — no credit card needed
- Verify your email address (check spam if you don't see it within 2 minutes)
- Complete your profile — business name, time zone, notification email
Build your agent
- Go to Agents → Create Agent
- Set agent name, business name, and opening greeting
- Add your website URL and click Scrape
- Add your top 5 FAQs manually
- Upload any key documents (price list, service guide) as PDF or TXT
- Click Sync to Voice Agent to push all training live
- Write or paste your system prompt in Agent Setup
- Choose a voice character — listen to all samples first
Get a phone number
- Go to Phone Numbers → Buy a new number
- Select your country and click Search numbers
- Select a number from the results — provisioned and assigned instantly
Test before going live
- Open your agent's Test Mode tab
- Click Start Voice Call and have a conversation as a caller would
- Try edge cases — things you didn't add to training, interruptions, awkward pauses
- Refine your system prompt or FAQs based on what you hear
- Click Sync to Voice Agent again after any changes
Go live
- Forward your existing business number to your VoiceForge number — or use the VoiceForge number directly
- Call your number from a different phone to confirm it connects
- Check your dashboard — your test call should appear with a full summary
Optional but recommended
- Connect Google Calendar for automatic appointment bookings
- Enable WhatsApp alerts to be pinged after every call
- Set up your website widget to handle calls from web visitors
- Review your first few call summaries and refine based on real conversations
After you go live
📋
Review daily for the first week
Check your dashboard each morning. Calls where the agent struggled point directly to gaps in training material or your system prompt.
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Refine as you go
Add FAQs for questions callers actually asked. Update your system prompt. Sync after every change.
📊
Check analytics after a week
The Analytics tab shows call volumes, lead capture rates, and urgency breakdowns once enough calls have come in.
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Get support if needed
Email [email protected] — the team responds fast and can review your setup directly.
Most agents improve a lot in the first two weeks
Your first version is a starting point. Real conversations reveal what callers actually say — which is always different from what you expected. The best agents are refined iteratively. Build, listen, improve.