The Agency plan isn't a separate product — it's a feature set unlocked from AMPLIFY upwards. White-labelling, multi-client management, and custom branding are all available the moment you're on a plan that supports them. This article explains how the agency model works in VoiceForge Pro.

What "agency" means in VoiceForge Pro

In VoiceForge Pro, running an agency operation means deploying AI voice agents for other businesses — your clients — under your own brand. Your clients never see the VoiceForge name. They see your agency's name on their agent, their invoices, and any branded communications.

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White-label branding
Remove all VoiceForge Pro branding from your clients' experience. Your name and logo only. Available from AMPLIFY ($81/mo).
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Multiple agents per account
Each plan allows a set number of agents. AMPLIFY = 3, SURGE = 10, ASCEND = 25, FORGE = 50. One agent per client is the typical deployment.
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Separate numbers per client
Each client gets their own dedicated phone number — a local number in their area. Calls go only to their agent. Client A never interferes with Client B.
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You set the margin
VoiceForge charges you a platform fee. You charge your clients whatever you like. Most agencies charge £79–£149/month per client, netting substantial recurring margin.

Which plans support agency use

PlanAgentsWhite-labelBest for
SIGNAL / LIVE1✗Single business use only — not suitable for agency deployment
AMPLIFY3✓Freelancers and small agencies with 1–3 clients. Entry point for white-label.
SURGE10✓Growing agencies with 4–10 clients. Priority support when a client has an issue.
ASCEND25✓Established agencies. Up to 25 live client deployments.
FORGE50✓Large agencies and resellers. Dedicated support contact.

The agency revenue model

The economics are straightforward. You pay VoiceForge Pro for the platform. You charge your clients a monthly retainer. The difference is your margin.

Agency maths — FORGE plan, 50 clients
50 clients × $149/month$7,450/mo
FORGE platform cost$1,350/mo
Setup time per client~1 hour
Ongoing managementMinimal
Net annual recurring $73,200+

How to set up for agency use

  1. Choose the right plan — pick a plan with enough agent slots for your current client count, plus room to grow. See Comparing plans.
  2. Enable white-label — go to Settings → Branding and upload your agency logo and set your brand colours. See White-label setup.
  3. Create an agent for each client — build and configure one agent per client. Name it clearly (e.g. "Acme Plumbing — Jordan"). See Managing client agents.
  4. Provision a local number per client — search for a number in the client's area code. See Searching and selecting a number.
  5. Connect each client's integrations separately — Google Calendar and WhatsApp connect per-agent, so each client's bookings go to their calendar and their WhatsApp number.
  6. Test before going live — use Test Mode for each agent before forwarding the client's real number.

How client data is kept separate

Every agent is fully siloed — a call to Client A's number only ever reaches Client A's agent. Call logs, transcripts, and lead data are stored per agent. There is no cross-contamination of client data.

You control what each client can see. If you want to share call data with a client, export their agent's CSV from the Analytics tab. There is no client-facing login or portal — data sharing is entirely under your control.

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Use clear agent naming conventions
With multiple clients, agent naming becomes critical. Use the format [Client Name] — [Agent Name] — for example, "Acme Plumbing — Jordan" or "Riverside Salon — Emma". This makes the Agents list scannable at a glance and avoids confusion when reviewing call logs across clients.